FAQ Group General

Why do I have mold on my jelly?

This problem can be caused by a few different issues: The jar lid was not completely sealed. Inspect the lid for a bad glue ring and inspect the glass surface for imperfections. The fill temperature was too low. Did you…

Why do sugar crystals form on my jelly?

This problem is caused by either cooking too long, or having too much sugar in the recipe (brix are too high). Solution: shorten cook time or take some sugar out of the recipe. We suggest making small changes. Most often…

Why does my jelly “weep?”

Weeping jelly is most often caused by too much acid in the fruit or recipe in general. A low pH gel is very brittle and will squeeze water out, producing a liquid layer between the jelly and the glass. Solution:…

Why does my jelly or jam not set?

Is the recipe you used a proven recipe? If so, than ask yourself, did I follow the instructions correctly? Most failures with proven recipes occur when we deviate from the cooking instructions or the amounts called for in the recipe.…

Can I double my recipe?

Yes you can, but keep in mind when doubling your recipe the cook time does not double along with the ingredients. You will however need to cook longer than what the original recipe calls for. For example, if your recipe…