Refund and Returns Policy

We offer refunds on purchases made of the goods offered on our website. To qualify for a refund, you must submit your request to us within 30 days of your purchase date by contacting us. We offer refunds on any purchases of the goods offered on our website for the following reason(s) only: Unopened – packaging intact. Please note that we do not offer refunds for any other reasons other than those listed above.  There is a 7 ½% restocking fee.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on.  We do not issue refunds on products that arrive damaged.

Please ship your purchased item(s) to us at the following address:

PACIFIC PECTIN, INC.
49598 Hartwell Rd,
Oakhurst, California USA 93644
United States